Video Intercom System
A door-station + in-unit (or smartphone) device that lets residents see and speak to visitors and grant entry.
What is Video Intercom System?
Modern multifamily intercoms (ButterflyMX, Comelit, 2N, Aiphone) deliver video to residents' smartphones, eliminating in-unit hardware costs. EIG PRO designs intercom rough-in during pre-wire and commissions at trim-out. A complete Video Intercom System deployment includes the devices users see and the supporting network, power, pathways, mounting, licensing, configuration, cybersecurity, testing, training, and documentation needed to operate them. The exact architecture depends on occupancy, coverage, owner standards, integration requirements, and the project specification; a product list by itself is not a complete system design. During planning, coordinate rooms, rack space, switch capacity, PoE budget where applicable, cable routes, internet or cloud dependencies, and responsibility for ongoing subscriptions and support. During closeout, preserve approved submittals, device schedules, labels, test results, configuration backups, credentials handoff procedures, and warranty records. These steps make Video Intercom System safer to operate and easier to service over its useful life.
Frequently asked questions
Published references
Use the current project documents and adopted code. These links identify the standards owner, regulator, or manufacturer behind this article.
Related terms
Access Control
Electronic systems that grant or deny entry to doors, gates, elevators, and amenity spaces.
ButterflyMX
A cloud-based video intercom and access control system widely deployed in modern multifamily.
PoE (Power over Ethernet)
A standard that delivers power and data over a single Ethernet cable.
