Data Subject Rights

1. Who This Applies To

This page applies to residents of the European Economic Area, the United Kingdom, and Switzerland. U.S. residents should see our Your Privacy Choices page.

2. Controller

3. Lawful Bases

• Consent — marketing emails, non-essential cookies.
• Contract — performing a quote, bid, or service contract you have entered into.
• Legal obligation — tax, accounting, licensing, lien rights, and recordkeeping.
• Legitimate interests — site security, fraud prevention, improving our services, responding to inquiries.

4. Your Rights

• Access — obtain a copy of your personal data.
• Rectification — correct inaccurate or incomplete data.
• Erasure — request deletion ("right to be forgotten").
• Restriction — restrict processing in specific circumstances.
• Portability — receive your data in a structured, machine-readable format.
• Objection — object to processing based on legitimate interests or direct marketing.
• Withdraw consent — at any time, without affecting prior lawful processing.
• Lodge a complaint with your supervisory authority.

5. How to Exercise Your Rights

Email privacy@eigpro.com with "Data Subject Request" in the subject line. We will respond within 30 days. We may extend this period by up to 60 additional days for complex requests and will notify you of any extension. We may need to verify your identity before fulfilling certain requests.

6. International Transfers

Personal data is processed in the United States. When we transfer personal data out of the EEA, UK, or Switzerland, we rely on Standard Contractual Clauses or other lawful transfer mechanisms.

7. Retention

We retain personal data only as long as necessary for the purposes described in our Privacy Policy, or as required by law (tax, contract, lien rights).

8. Supervisory Authority

You have the right to lodge a complaint with the data protection authority in your country of residence. We would, however, appreciate the chance to address your concerns first.